Delays or misunderstandings can sometimes arise during a project when the homeowner is not clear on what their own role is. In order to minimize unexpected costs and to help make your project go as smoothly as possible, we ask that you read and understand the following...
Please keep in mind, the bid we give you is based upon the plans you have provided. We cannot be responsible for additional charges or costs associated with planning department requirements, structural engineering, or other unforeseen costs such as hidden dry rot, termite damage, asbestos removal, etc.
We will always do our very best to keep things safe in the work area, but cannot be responsible for the sudden appearance of pets, children or other unexpected visitors during work hours. We are professionals and know what we're doing, but the work area is not a playground.
If you are living in your home during construction, please do not enter the work area unless the foreman deems it safe or asks you to inspect or make decisions on work in progress. At the end of each workday you may enter and inspect whatever you wish, provided you are careful.
Our sole responsibility is to complete the work out lined in the contract we have both signed. We are not obligated to perform any work not addressed in that document. Should we break or damage something we will repair or replace it with like kind. But we are not responsible to repair or replace items or fixtures we did not install, repair or affect in any way
During the course of construction there will be literally dozens of decisions you will have to make regarding materials, colors, quality and other concerns. Some items, including tile, doors, windows, etc., may have long lead times - six to eight weeks or more. If an item is not available when needed, work stops. So, whether we are purchasing the item, or you are, please make these decisions as soon as possible.
For both your own protection and to follow sound business practice, it is our policy to use the draws we collect from you to pay subcontractors, materials suppliers, as well as ongoing operating costs of our company. Paying these amounts as agreed will allow us to move smoothly through your project and complete things as planned.